1. What is Vacationist?
Vacationist is a members-only website featuring exclusive sales for stays at fine hotels. Hotels are reviewed by Travel + Leisure editors and writers, who are the industry's most reliable sources. While on assignment, they travel incognito whenever possible and do not take press trips or accept free travel of any kind.
2. How do I join?
If you are already a Luxury Link member, you can activate your Vacationist account by signing in with your current Luxury Link account information. You may also create a new account from our home page, Vacationist.com, or log in with your Facebook credentials.
3. How do I invite friends to join?
Sign in to your Vacationist account and click "Invite Friends Get $25". All you have to do is enter the email addresses of friends you want to invite and we'll take care of the rest.
4. Is Vacationist membership free?
Absolutely. Your year round access to Vacationist deals is completely free.
5. What kind of hotels will I find on Vacationist?
All luxury hotels, all of the time. Unique boutique hotels, too. At Vacationist we pride ourselves on connecting you with the most amazing deals at the world's top hotels and resorts. A Vacationist always travels in high-style, after all.
6. Why Vacationist?
A true Vacationist never settles for anything less than the best when it comes to travel. Convenience definitely counts also, as luxury travel should always be hassle-free.
Built from a partnership between Luxury Link and Travel + Leisure, Vacationist ups the quality and reduces the hassle of getting you to where you want to be. How? The world's leading luxury travel website meets the expertise and esteem of one of the world's top travel publications. That's right. The best of two worlds lies at your fingertips. All hotels are reviewed by Travel + Leisure writers, the industry's most reliable sources. While on assignment, they travel incognito whenever possible and do not take press trips or accept free travel of any kind.
7. How long do sales usually last?
Vacationist's exclusive inventory is limited, and booking occurs on a first come, first served basis. The buying period usually lasts seven to fourteen days, so log on early to secure the dates you want.
8. What is included when I book a hotel on Vacationist?
Vacationist provides you with exceptional offers on hotel night bookings. This means you are guaranteed chic sleeping accommodations at the luxe hotel you have chosen, for the amount of time you elect. If there are other inclusions or additional taxes and fees, we will be sure to let you know.
9. What do I need when checking in at the hotel?
All you need to bring is your Vacationist confirmation receipt, which you will receive in an email.
10. How does payment work at Vacationist?
We accept payment by Visa, Mastercard, Amex and Discover. As standard practice, we use SSL to transmit your credit card information. We then take security precautions a step further by storing only encrypted data, meaning you are always safe when using your credit card on Vacationist.
11. What is your cancellation policy?
Vacationist reservations are cancellable and fully refundable without penalty up to 14 days prior to arrival except for any applicable fees levied by the hotel. Cancellations made within 14 days of arrival will be subject to a 5% cancellation fee by Vacationist in addition to any applicable hotel fees.
Changes may be allowed at the hotel's discretion.