At Vacationist, we recognize that your privacy is important. We value your trust and confidence and are firmly committed to protecting the privacy of our users.
Information we receive from you
When you register: Vacationist collects personal information when you register; including your name, email address, zip code and password. Once you register with Vacationist and sign in to our services, you are not anonymous to us.
When you purchase: We will retain the details of transactions or payments you make on Vacationist.
Information we collect when you interact with Vacationist
Cookies: We uses "cookies" to make Vacationist easier to use. For example, we use them to store your login ID (but never your password) to make it easier for you to login whenever you come back to Vacationist. Cookies are small pieces of data we store on your computer. Our cookies do not collect personal information.
Site activity information: We collect general statistics to track trends on our site. These include page views, time on site, time on pages, navigation patterns, types of browsers used and interactions with emails. We analyze this information in aggregate and is not personally identifiable.
How we use your information
We use the information we collect to create a safe, customized experience for you.
To contact you: Vacationist may contact you for order-related matters.
To enhance your experience: We use your personal information to process your order and provide you with customer service. We also use your information to provide you with a personalized site experience. For example, we pre-fill your name on all account orders.
How we protect your information
Steps we take to keep your information secure: Vacationist keeps your account information on a secured server behind a firewall. When you submit sensitive information, like credit card numbers and passwords, we encrypt that information using secure socket layer technology (SSL). We also encrypt sensitive information when it is stored on our servers.
How we share your information
When you place an order: We share your name, email and phone number with the partner hotel so you can check-in. No credit card or password information is shared with partner hotels.
When you make a payment: We will only share transaction information with those third parties necessary to complete the transaction and will require those third parties to agree to respect the privacy of your information.
When you invite a friend to join Vacationist: We will send your friend a message on your behalf using your name. We may also send up to two reminders to them in your name.
Transfer in the event of sale or change of control: If we sell the company, we may have to give part or all of your information so that the new owner can continue to operate the service.
To outside services or partners: You may receive messages from our business partners that may wish to offer you products or services that may interest you. All partners are contractually obligated to keep all information confidential.
Collecting information from children
If you are under the age of 18, please do not register for Vacationist. Because of regulations surrounding hotels, no person under the age of 18 can use the site.
Consent to collection and processing in the United States: By using Vacationist, you consent to having your personal data transferred to and processed in the United States.